IS

Davis, Donna F.

Research Interests (4)

List of Topics (4)

Topic Weight Topic Terms
0.323 training learning outcomes effectiveness cognitive technology-mediated end-user methods environments longitudinal skills performance using effective method
0.152 results study research experiment experiments influence implications conducted laboratory field different indicate impact effectiveness future
0.140 computing end-user center support euc centers management provided users user services organizations end satisfaction applications
0.118 characteristics experience systems study prior effective complexity deal reveals influenced companies type analyze having basis

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List of Coauthors (1)

Davis, Donald L. 1

Article Keywords (4)

end-user characteristics 1 end-user computing 1 end-user training 1 human information processing 1

Articles (1)

The Effect of Training Techniques and Personal Characteristics on Training End Users of Information Systems. (Journal of Management Information Systems, 1990)
Authors: Abstract:
    End-user training is considered to be one of the top ten issues for management information systems management in the 1980s. Central to addressing end-user training is the appropriate training method for use to secure the most efficient and effective results. This study explored, by experimental means, the two extremes of training techniques: the lecture method with a trainer, and the self-study method. Also, the study examined the effect of end-user personal characteristics on end-user learning performance in the training environments. The results of the study provided some guidelines for organizations pursuing end-user training, and suggestions for additional study.